Charity Sellers
Have access to great inventory?
Tap into eBay’s marketplace of over 159 million active buyers by setting your charity up as a Charity Seller.
Let’s Get You Set Up as a Charity Seller
Step 1:
Gather Documentation
Make sure you have the following handy to expedite your enrollment:
- Charity details such as charity registration number, mission statement, website, logo, cause area, etc.
- Evidence of charity registration such as Articles of Incorporation that indicate the charity’s legal status.
- Bank account information and access (bank account needs to be in the registered name of the charity organization).
- Letter of authorization, signed by the director/trustee, if primary contact is not the director/trustee.
Step 2:
Register for eBay to Manage Your Payments
- Create an eBay business user ID for your charity or designated seller.
- Register on eBay on behalf of your charity.
- Please make sure that the name, address, and charity information on your chequing account matches the name and information on your eBay account.
- Watch for a confirmation email.
Step 3:
Get Selling!
- Once your information is verified, you’re good to continue selling on eBay!
- Use your social media, website, email campaigns, and more to encourage supporters to buy items that support your organization.
Step 1:
Gather Documentation
Make sure you have the following handy to expedite your enrollment:
- Charity details such as charity registration number, mission statement, website, logo, cause area, etc.
- Evidence of charity registration such as Articles of Incorporation that indicate the charity’s legal status.
- Bank account information and access (bank account needs to be in the registered name of the charity organization).
- Letter of authorization, signed by the director/trustee, if primary contact is not the director/trustee.
Step 2:
Register for eBay to Manage Your Payments
- Create an eBay business user ID for your charity or designated seller.
- Register on eBay on behalf of your charity.
- Please make sure that the name, address, and charity information on your chequing account matches the name and information on your eBay account.
- Watch for a confirmation email.
Step 3:
Get Selling!
- Once your information is verified, you’re good to continue selling on eBay!
- Use your social media, website, email campaigns, and more to encourage supporters to buy items that support your organization.
You can make changes to your Charity Seller profile anytime
Log into eBay and select “Account Settings” from My eBay.
Maximize Your Charity Seller Experience
When you onboard as a Charity Seller on behalf of your charity, your listings are specially marked, calling attention to the listing. Your charity listings will include both our signature blue and yellow charity ribbon and the eBay Giving Bar, which displays your logo, mission statement, and the amount that will benefit the charity.
Socialize it. Use your social media, email, website, and other promotional vehicles to encourage donors to buy items that support your organization. We even provide easy-to-use tools and templates for our charity partners. Visit Resources for Charitable Organizations for downloads and links.
Maximize Your Charity Seller Experience
Instill Trust with Buyers
When you onboard as a Charity Seller on behalf of your charity, your listings are specially marked, calling attention to the listing. Your charity listings will include both our signature blue and yellow charity ribbon and the eBay Giving Bar, which displays your logo, mission statement, and the amount that will benefit the charity.
Socialize It
Socialize it. Use your social media, email, website, and other promotional vehicles to encourage donors to buy items that support your organization. We even provide easy-to-use tools and templates for our charity partners. Visit Resources for Charitable Organizations for downloads and links.
Charity Seller Frequently Asked Questions
How can I tell my eBay Seller account is set up correctly as a nonprofit entity?
You can see if you’re set up correctly as a Charity Seller in My eBay. Go to the Account settings of My eBay and select the Business Information link under Personal Info.
How do I set up a new charity selling account?
If you are a charity organization registered with the CRA and have access to inventory that you want to sell on eBay, please follow the steps listed on this page.
If I'm a Charity seller, what are my selling fees?
When you list and sell items on eBay, we charge selling fees. Once eBay manages your payments, we simply charge an updated final value fee when your item sells—and there are no third-party payment processing fees.
Once your non-profit status is verified, you will pay a final value fee at the special charity rate, calculated as 1.4% of your total amount of the sale (inclusive of tax, shipping or handling, and any other applicable fees), plus a 0.30 Canadian dollar fixed fee per order.
Please note, in addition to Final Value Fees, you may also need to pay additional fees on eBay if you use any subscription services or optional listing upgrades. Visit our Selling fees help page for more information.
Why was I charged fees even though I'm set up as a Charity Seller?
Charities pay a final value fee at a special charity rate, with no third-party payment processing fees. Most charities’ fees should be lower overall than they were before. Your final value fee at a special charity rate will be 1.4% of your total amount of the sale, plus $0.30 per order.
Also, while Charity Sellers items will not be charged insertion fees, advanced listing upgrade fees such as reserve price or subtitle will still be charged. Learn more about selling fees.
As a Charity Seller, when will payments for items sold be received in my charity's bank account?
Payouts are sent directly into the bank account set up for the charity. You can choose to schedule these daily as funds are available, or weekly. Regardless of how the buyer pays, payouts are consistently initiated Monday through Friday, within two (2) business days of order confirmation. Once a payout is initiated, funds will be available in your bank account within normal bank processing times, typically within 1–4 business days.
