Managed payments provides an enhanced buying and selling experience on eBay. It provides sellers with one place to sell and get paid. For buyers, it provides more payment options like credit, debit & gift cards; Apple Pay; Google Pay; PayPal and PayPal Credit. The payouts get deposited directly into your charity’s bank account. You will also be able to leverage customized reports to understand the sources of payouts from payment methods used on eBay. If you use third-party tools, there are no changes to how you use them. See here for more information on managed payments.

Charities will be onboarded to managed payments in a phased manner. If you are already registered as a charity, you will be notified in phases throughout this year. As we continue to enable charities for managed payments, eBay will work closely with charities to ensure that the managed payments experience reflects your needs.

Please make sure that you are signed up for email notifications from eBay and the emails do not end up in your spam folder. By early 2021, eBay will manage payments for most sellers across the world, including charity sellers. Stay up-to-date on the managed payments roll-out for charities by returning to this page periodically for updates. If you have not been contacted but interested in registering for eBay’s managed payments, please contact us at charityteam@ebay.com. 

Once you are activated on managed payments, we charge one final value fee when your item sells, and you don’t have to worry about third-party payment processing fees. Once your nonprofit status is verified, you will pay a final value fee at a special charity rate. This is calculated as 2% of your total amount of the sale, plus $0.30 per order. 

The total amount of the sale is the entire amount the buyer pays, including any handling charges, the shipping service the buyer selects, sales tax, and any other applicable fees. If you have been notified to register for managed payments, please click here to find more information on all applicable fees and how they are calculated. 

Here’s an example of how managed payments may work for you. The example below is for illustration only. Your specific situation will vary.

Keep the documents highlighted in the next section handy for easy reference and registration process!

• Login to your eBay account and click on the link to register for eBay’s managed payments
• You will be directed to the onboarding flow that takes you through the registration process
• Select the account type as “Business” and the business entity sub-category as “Nonprofit/ Charity”
• Submit the required details as you navigate through the registration process
• Watch for a confirmation email once you submit your registration details
• You will hear from eBay on the status of your registration within 3 business days
• Once your verification is successful, you will be notified with an email on the activation of your account on eBay’s managed payments

Make sure you have the following handy to expedite your enrollment.

Nonprofit/ charity organizational details:

• Registered charity name and EIN
• Registered address
• Phone number
• Email address
• Website URL
• Proof of nonprofit status (such as IRS 501c3 document)
• Charity’s logo (maximum file size of 12MB, minimum quality for jpeg/jpg of 90%)
• Charity specific details such as organization’s donor/volunteer base, cause areas, and mission statement

Nonprofit/ charity’s bank account details:

• Online banking access (if available)
• Account number (name on the account should match the name of the charity/ chapter)
• Routing number

Primary contact (eBay account holder) & principal officer details: 

Primary contact is authorized to manage this eBay account on behalf of the nonprofit organization. Principal officer has the ultimate responsibility for implementing the decisions of the organization’s governing body. This should be the same as the principal officer entered in Form 990, Item F in the header. The primary contact and principal officer may be the same person.

A principal officer needs to authorize the primary contact to manage all eBay related activities on behalf of the nonprofit organization. The letter of authorization needs to be completed, printed on company letterhead and signed by a principal officer. The sample letter of authorization can be downloaded while going through the onboarding flow.

• Full name
• Date of birth
• Government issued identification (Social security number in the US)
• Home address
• Job title
• NationalityLetter of authorization (applicable if the primary contact is not a principal officer)