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For Charitable Organizations For Community Sellers

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eBay Seller School

Free online learning to boost your growth on eBay.

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How to Sell for Charity Guide

Use this step-by-step guide to support your favorite charity when you sell on eBay.

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Charity Widget

Activate your supporters to "Favorite" your charity.

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Start Selling on eBay

New to eBay? Here are steps and tips to guide your success.

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Donation Delivery Policy

Donations are delivered by PayPal Giving Fund.

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Frequently Asked Questions

Here are answers to some commonly asked questions about eBay for Charity.

I am listing items on behalf of a charity. Do I need to do anything differently?

If you are listing items on eBay on behalf of a charity, either as an employee or an authorized agent, you are considered a “Charity Seller”. When you list an item and select that charity, eBay will automatically choose 100% as the donation percentage and the proceeds from the sale will go directly to the charity. Learn more about getting your account set up as a Charity Seller.

How do I add charity to my listings?

In the listing flow, select the option to “Donate a portion to Charity.” Select a charity from the list of options or search for a different charity. Select the percentage you would like to donate to charity. You can verify the charity and donation percentage on your item by checking the information included in the item description. Note: The charity you select will be notified of your listing according to its account preferences and has the right to request an item cancellation if it prefers not to benefit from your listing.

How does the discount for eBay for Charity community listing work?

When you create a listing with eBay for Charity and that item sells, eBay will discount the variable portion of the Final Value Fees, equal to the percentage of the final sale price that you elected to donate. Insertion fee, per order fee and other fees aren’t included in the discount. Here’s an example:

Note: Other discounts may be issued for impacted sellers in Service Metrics with a “Very High” rating for Item Not as Described returns. See Service Metrics Policy for more information.

Are insertion or advanced upgrade fees charged for charity listings?

Yes, insertion and advanced upgrade fees will be charged for charity listings even if the item does not sell. However, for those listings that sell, we’ll discount the Final Value fees equal to the percentage you donate. For example, donate 50% of your listing proceeds toward the charity listed and you will get 50% of the Final Value fees discounted. Advanced listing upgrade fees aren’t included in these discounts. Learn more about selling fees.

How do I add, change, or remove the charity on my listing?

Use the “revise listing” tools in the selling section of ebay.com to make changes. You can add, change, or remove a charity, or adjust the donation percentage on your active listing as long as your auction item has no bids or your fixed price item has no pending transactions or offers.

Why was my charity listing removed?

There are many reasons that a listing might be removed. See the original email you were sent or contact customer service to find out why. There are two charity-specific reasons that typically apply:

  • The charity may ask eBay to remove an item listed on their behalf.
  • The charity’s account has been closed by the PayPal Giving Fund.

Are there any item or category restrictions for charity listings?

Yes, there are some limitations on what items and categories can be included in an eBay for Charity listing. The “Mature Audiences” category may not be used and offering items such as raffle or lottery tickets is prohibited. For a complete list, please go to Rules about Prohibited and Restricted Items.

Also, the nonprofit that you select has the right to request an item cancellation if they prefer not to be associated with your listing.

Recommended Vendors

If you are new to online selling or interested in High Profile Charity Campaigns, these vendors can help boost your success.

NeatOscan’s
NeatOscan’s Inventory Management Software provides the ability to list, price, photograph, warehouse, and ship 50% to 100% faster than conventional methods. All while managing the inventory levels and comprehensive reporting to track every move. A truly turnkey solution.

Upright Labs
Upright Labs provides multi-channel listing and inventory management software for power resellers. The cloud-based software allows you to list to multiple resale platforms with one form, fulfill and ship orders in two clicks, leverage multi-carrier shipping, visualize top KPIs in pre-built dashboards, track inventory and employee touchpoints, save 30–50% of photography time for each listing with the mobile app, and more.

Channel Advisor’s
Channel Advisor’s integrations let you easily manage all your selling activities on the world’s most popular marketplaces and online shopping services—all from one central e-commerce platform. Market, sell and fulfill directly to eBay’s massive customer base, right from within ChannelAdvisor mission control: Improve your eBay Promoted Listings, fine-tune pricing and inventory, manage eBay Guaranteed Delivery, and more.

Recommended Vendors

If you are new to online selling or interested in High Profile Charity Campaigns, these vendors can help boost your success.

NeatOscan’s
NeatOscan’s Inventory Management Software provides the ability to list, price, photograph, warehouse, and ship 50% to 100% faster than conventional methods. All while managing the inventory levels and comprehensive reporting to track every move. A truly turnkey solution.

Upright Labs
Upright Labs provides multi-channel listing and inventory management software for power resellers. The cloud-based software allows you to list to multiple resale platforms with one form, fulfill and ship orders in two clicks, leverage multi-carrier shipping, visualize top KPIs in pre-built dashboards, track inventory and employee touchpoints, save 30–50% of photography time for each listing with the mobile app, and more.

Channel Advisor’s
Channel Advisor’s integrations let you easily manage all your selling activities on the world’s most popular marketplaces and online shopping services—all from one central e-commerce platform. Market, sell and fulfill directly to eBay’s massive customer base, right from within ChannelAdvisor mission control: Improve your eBay Promoted Listings, fine-tune pricing and inventory, manage eBay Guaranteed Delivery, and more.

Get in Touch

Connect with other charity organizations and sellers in our
community forum Connected for Good or email us.

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