Resources

Let’s see if your charity is already on eBay

For Charitable Organizations For Other Sellers

Tools for Sellers

Download PDF

How to Sell for Charity Guide

Use this step-by-step guide to support your favorite charity when you sell on eBay.

Download PDF
Visit Charity Shop

Charity Shop

See thousands of listings from sellers supporting charities.

Visit Charity Shop
Start Selling

Start Selling on eBay

New to eBay? Here are steps and tips to guide your success.

Start Selling
Login/Set up

PayPal Business Account

To sell for charity, you need a PayPal business account.

Login/Set up
See Delivery Policy

Donation Delivery Policy

Donations are delivered by PayPal Giving Fund.

See Delivery Policy

Frequently Asked Questions

Here are answers to some commonly asked questions about eBay for Charity.

How do I add a charity to my listings?

In the listing flow, select the option to “Donate a portion to Charity.” Select a charity from the list of options or search for a different charity. Select the percentage you would like to donate to charity. You can verify the charity and donation percentage on your item by checking the information included in the item description. Note: The charity you select will be notified of your listing according to its account preferences and has the right to request an item cancellation if it prefers not to benefit from your listing.

Why was my charity listing removed?

There are many reasons that a listing might be removed. See the original email you were sent or contact customer service to find out why. There are two charity-specific reasons that typically apply:

  1. The charity may ask eBay to remove an item listed on their behalf
  2. The charity’s account has been closed by the PayPal Giving Fund

Are there any item or category restrictions for charity listings?

Yes, there are some limitations on what items and categories can be included in an eBay for Charity listing. The “Mature Audiences” category may not be used, and offering items such as raffle or lottery tickets is prohibited. For a complete list, please go to Rules about Prohibited and Restricted Items.

Also, the nonprofit that you select has the right to request an item cancellation if they prefer not to be associated with your listing.

What if the buyer doesn’t pay or returns the item?

We will not collect the charity donation until the buyer has paid. If a return is completed before we collect the donation, the donation will be automatically canceled. If your donation was already collected by PayPal Giving Fund, you can request a refund from the PayPal Giving Fund Community Care Team. If your donation has been delivered to the charity by the PayPal Giving Fund then you will need to contact the charity directly to request a refund. You can check the status of your outstanding donation payments and pay your invoices from your Donation Account Dashboard.

Where can I find a summary of all the donations that I’ve made?

Go to the History tab of your Donation Account where you can select the desired year to see all the donations you made that year. You can export that information into an Excel table if you want to save or print the yearly summary for your records.

Recommended Vendors

These vendors can help boost your success selling on eBay.

NeatOscan’s Inventory Management Software provides the ability to list, price, photograph, warehouse, and ship 50% to 100% faster than conventional methods. All while managing the inventory levels and comprehensive reporting to track every move. A truly turnkey solution.

Upright Labs streamlines the managing of secondhand e-commerce operations. The software’s capabilities, including inventory tracking, warehouse management, multichannel selling, and automated process flows, allows for any secondhand retail business to easily list, sell, and manage more items and orders every day. Current customers, including 100s of Goodwill stores, have experienced at least a 12% increase in sold items using the same number of employees and are ever-growing.

ChannelAdvisor’s integrations let you easily manage all your selling activities on the world’s most popular marketplaces and online shopping services — all from one central e-commerce platform. Market, sell and fulfill directly to eBay’s massive customer base, right from within ChannelAdvisor mission control: Improve your eBay Promoted Listings, fine-tune pricing and inventory, manage eBay Guaranteed Delivery and more.

Tools for sellers

NeatOscan’s Inventory Management Software provides the ability to list, price, photograph, warehouse, and ship 50% to 100% faster than conventional methods. All while managing the inventory levels and comprehensive reporting to track every move. A truly turnkey solution.

Upright Labs streamlines the managing of secondhand e-commerce operations. The software’s capabilities, including inventory tracking, warehouse management, multichannel selling, and automated process flows, allows for any secondhand retail business to easily list, sell, and manage more items and orders every day. Current customers, including 100s of Goodwill stores, have experienced at least a 12% increase in sold items using the same number of employees and are ever-growing.

ChannelAdvisor’s integrations let you easily manage all your selling activities on the world’s most popular marketplaces and online shopping services — all from one central e-commerce platform. Market, sell and fulfill directly to eBay’s massive customer base, right from within ChannelAdvisor mission control: Improve your eBay Promoted Listings, fine-tune pricing and inventory, manage eBay Guaranteed Delivery and more.

Get in Touch

Connect with other charity organizations and sellers in our
community forum Connected for Good or email us.

Subscribe to Our Newsletter

Get campaign updates, impact stories, and tips to grow charitable giving delivered to your inbox.

Enroll (EIN)

Enroll (Charity)

Enroll (Register)

Charity Results (Charity)

Lookup (Charity)