Resources
Tools for Charities
Social Media Toolkit
Use social media to amplify your fundraising efforts on eBay.
Download PDFHigh Profile Charity Campaigns
Learn best practices and steps to build a successful high-profile charity campaign with eBay.
Download PDFFrequently Asked Questions
Here are answers to some commonly asked questions about eBay for Charity.
How can I tell if my eBay Seller account is set up correctly as a charity?
You can see if you’re set up correctly as a Charity Seller in My eBay. Go to the Account settings of My eBay and select the Business Information link under Personal Info.
How do I set up a new charity selling account?
If you are a charity organisation and have access to inventory that you want to sell on eBay, please follow the steps listed on this page.
If I'm a Charity seller, what are my selling fees?
When you list and sell items on eBay, we charge selling fees. Once you’re activated on managed payments, we simply charge one final value fee when your item sells—and there are no third-party payment processing fees.
Once your charity status is verified, you will pay a final value fee at the special charity rate, calculated as 1.1% of your total amount of the sale, plus 17p per order. (The total amount of the sale is the entire amount the buyer pays, including any handling charges, the shipping service the buyer selects, sales tax, and any other applicable fees). If you’ve been notified to register for managed payments, please click here to find more information on all applicable fees and how they are calculated.
Here’s an example of how managed payments may work for you—your specific situation will vary.
Please note, in addition to Final Value Fees, you may also need to pay additional fees on eBay if you use any subscription services or optional listing upgrades. Visit our Selling fees help page for more information.
Why was I charged fees even though I'm set up as a Charity Seller?
Charities pay a final value fee at a special charity rate, with no third-party payment processing fees. Most charities’ fees should be lower overall than they were before. Your final value fee at a special charity rate will be 1.1% of your total amount of the sale, plus 17p per order.
Also, while Charity Sellers items will not be charged insertion fees, advanced listing upgrade fees such as reserve price or subtitle will still be charged. Learn more about selling fees.
As a Charity Seller, when will payments for items sold be received in my charity's bank account?
Payouts are sent directly into the bank account set up for the charity. You can choose to schedule these daily as funds are available, or weekly. Regardless of how the buyer pays, payouts are consistently initiated Monday through Friday, within two (2) business days of order confirmation. Once a payout is initiated, funds will be available in your bank account within normal bank processing times, typically within 1–4 business days.
Get in Touch
Connect with other charity organisations and sellers
in our community forum or email us.